We aim to despatch your fish the following day after you place the order but this is not always possible due to fish being a hunted species and there is no guarantee what the boats will catch.
How much do i have to pay for Delivery?
There is a charge of £8.00 for Delivery right across mainland UK (excluding Highlands). We currently do not offer a Saturday delivery unless this is requsted and agreed in advanced and an additinal fee will be charged. If you live in the Highlands please contact us prior to ordering. But if you order over £50 then your order will be posted free of charge (as of 1st August 2013).
Is there a minimum order amount for Delivery?
No there is not a minimum order amount, you can order as much or as little as you like!
How long will it take the fish to arrive at my house?
Once we despatch your fish it will arrive the next day before 5pm (uk mainland excluding highlands)
Can my fish be delivered to an address different to my billing address?
Yes your fish can be delivered to a different address, just enter the details into the delivery address section. We would also advise sending us an email confirming a different delivery address than the address linked to your paypal account.
What happens if i miss the delivery?
When you place your order you will be directed to a page that asks you to leave a description of where to leave your fish in the event you are out, such as in the shed or with a neighbour, just fill this in and we will do the rest. If for some reason you dont leave details on a "safe" place, or wish to change it, please send us an email, quoting your name, address and day you placed your order and we will do our best to change the delivery details, if we recieve no directions we will leave the comment "please leave with a neighbour or out of view from the road".
How will my fish be kept cold during delivery?
All Boxes will be packed using either Gel Packs that will keep all of the cool or will be packed with Freshly made ice. We have carried out our own intensive tests in a variety of different conditions to ensure your fish will stay cold for the entire length of the journey
Is there a maximum weight i can purchase in one order?
No. there is no maximum weight for an order. you can order as much fresh fish as you like!
I live in the Highlands can i order fish?
Please contact us before placing an order as delivery to the Highlands can take up to 3 to 5 days.
For any more information on delivery please contact us